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    New Customer, Not able to load app or account online - XFinity

    I just signed up for xfininty internet and got my kit which says to download the app and follow the instructions but it just says "Sorry, That Didn't Go As Planned". So I went to the website to log in and it says "Sorry, This Isn't Working Right Now". Is there any phone number to call? What...
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    Upgrade for This Experience - XFinity

    Looking at an incredibly annoying issue here. Every time I try to log into the Xfinity app, I’m confronted with a screen that says “Upgrade for This Experience,” and when I click to upgrade now, I’m redirected to a browser page which tells me that I have the latest equipment. I’ve deleted and...
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    Modem - XFinity

    I was wonder if I can see what my kids are watching/websites on my Modem? This question, "Modem," is about XFinity-Comcast TV Television Apps. For other news regarding Modem, and XFinity - Comcast Television Apps, see our recommended stories below.
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    Xfinity not working on ruku - XFinity

    We can click on the app but after a couple of seconds it just takes you back to the roku home page. I looked at chats and it appears this is a big problem. Is it being resolved? This question, "Xfinity not working on ruku," is about XFinity-Comcast TV Television Apps. For other news regarding...
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    Xfinity Stream Beta (Smart TV) - XFinity

    I set up a pair of smart TV's on Tuesday and downloaded the stream app, the first day no issues, I had all my channels and it worked great. The next morning I turned on the TV and opened Xfinity Stream and I was missing most of the channels, they aren't in the guide at all so I cannot tune to...
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    Really bad decision - XFinity

    Why do away with the xfinity connect. It works. We are supposed to go to connect.xfinity.com. Try it. Nothing there. Comcast, come on. You can do better. This question, "Really bad decision," is about XFinity-Comcast TV Television Apps. For other news regarding Really bad decision, and XFinity...
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    Xfinity My Account app - stuck at "You're already signed in as: " - XFinity

    Gives me a big, blue "Continue" button that does absolutely nothing. I've uninstalled & re-installed the My Account app. No change to behavior. I also have the Xfinity Authenticator app & it behaves the same way. Xfinity My Account Version: 1.58.1.20210217214055 Xfinity Authenticator...
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    Weather Channel - XFinity

    Weather Channel should be included with all packages/deals. Its just the weather, come on!! This question, "Weather Channel," is about XFinity-Comcast TV Television Apps. For other news regarding Weather Channel, and XFinity - Comcast Television Apps, see our recommended stories below.
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    Connected devices not showing in App, on website - XFinity

    So...I woke up this morning and all my devices were disconnected. Turns out, overnight, the SSID stopped broadcasting. No idea why, nothing resolved it (yes, the checkboxes to broadcast were checked). The 2.4 and 5 were set to 'disable' in the admin. Making them enabled seemed to work but...
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    Xfinity connect app - XFinity

    I use this app all the time, it's stupid to get rid of it. I pay over 200 a month and your taking away services. Take away the Spanish channels, I speak English This question, "Xfinity connect app," is about XFinity-Comcast TV Television Apps. For other news regarding Xfinity connect app, and...
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    Re: xFi Advanced Security blocking company domain - XFinity

    For additional context we are seeing a lot of "ERR_SSL_PROTOCOL_ERROR" associated with the block. This question, "Re: xFi Advanced Security blocking company domain," is about XFinity-Comcast TV Television Apps. For other news regarding Re: xFi Advanced Security blocking company domain, and...
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    xfi advanced security - how to clear logs & notifications - XFinity

    Is there a way to delete notifications and threat logs in advanced security? This question, "xfi advanced security - how to clear logs & notifications," is about XFinity-Comcast TV Television Apps. For other news regarding xfi advanced security - how to clear logs & notifications, and XFinity...
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    Getting rid of app - XFinity

    I don't understand why they are making it so difficult to access our emails. The app is easy and perfect. I don't use the voice2. Now we have to go to the net to access emails. Why so complicated? We all pay too much for their service now they make it difficult and tedious. I am more than...
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    Xfinity Authenticator want me to Login Again - XFinity

    Xfinity Authenticator wants me to Login Again. Is this legit? I have been using it for a couple of years and this is the first time that I have had to do this besides the set-up. This question, "Xfinity Authenticator want me to Login Again," is about XFinity-Comcast TV Television Apps. For...
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    Mysteriously, Xfinity Stream app playback is now working (?) - XFinity

    Hi everyone, Background: In ~October 2020 I posted about playback not working after upgrading my iPad to OS 14.0.1 - I kept getting the TVAPP-00300 error message. Curiously, it worked when I connected to WiFi via a local Xfinity hotspot instead of my home Xfinity WiFi. I called up customer...
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    “Playback Issue :: TVAPP-00300” in Stream TV app. - XFinity

    In the last week or so, I've had issues while attempting to stream TV and recordings through the Stream TV app. Recordings and TV sometimes have working video with no audio, and at other times recordings have working audio with the video getting stuck. I'm frequently getting this error message...
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    Please connect to your in-home WiFi - XFinity

    New to the beta app but I’m frustrated with the system believing that I’m not connected to my home WiFi. The message comes up for some but not all channels, channels that I’ve always had access to via the boxes. Can’t figure out how to secure a favorite either via the app.Currently using...
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    Error message - XFinity

    Trying to activate equipment I picked up today and the app keeps saying "you signed in successfully but you must be an xfinity user to enjoy service. Can anyone help? This question, "Error message," is about XFinity-Comcast TV Television Apps. For other news regarding Error message, and...
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    WiFi data usage chart - XFinity

    Where’s the WiFi data usage chart for each device? With data cap how am I supposed to know which device is using how much WiFi. It was there until the app update yesterday. This question, "WiFi data usage chart," is about XFinity-Comcast TV Television Apps. For other news regarding WiFi data...
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    Beta app roku favorites - XFinity

    Why won't favorites ever work in this 'Beta' app? Are you EVER gonna fix this app?!!,, no reason why Xfinity can't have decent app This question, "Beta app roku favorites," is about XFinity-Comcast TV Television Apps. For other news regarding Beta app roku favorites, and XFinity -...
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