14001 error on stream app on iPad. - XFinity

stream app was working fine on my iPad 2 running iOS 10.3.3 on Monday. On Tuesday I started getting this error. My wife's iPad mini running iOS 9.5.3 is still working. Shouldn't all of these devices work as long as we have a device on our network that has the most recent updates? The stream app is working fine on my iPhone on iOS 14.0.0. Something is wrong with your most recent update. My wife hasn't updated her phone and I think that's why her iPad is still working. Please fix this!!!

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