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[QUOTE=&quot;Guest2, post: 232847, member: 21318&quot;]I’m having an issue with the Xfinity stream beta app.On both my LG OLED and Roku device, after I authorize the app I can only see the purchases and settings menus. Cannot access the main menu.However on my iPhone the app works correctly and I can see the main menu.I’ve spoken with two techs at Comcast on this issue, the first said it was a compatibility issue with my LG tv. (It looks to be supported based on the support site) , the second said that it is a requirement to have Xfinity internet access for these two devices to work. If that was the case I wouldn’t expect the app to work on my phone using the same verizon internet connection.Has anyone else encountered this issue and found a solution?This question, &quot;Can only see settings and purchases on LG/Roku,&quot; is about XFinity-Comcast TV Television Apps.For other news regarding Can only see settings and purchases on LG/Roku, and XFinity - Comcast Television Apps, see our recommended stories below.[/QUOTE]

[QUOTE="Guest2, post: 232847, member: 21318"]I’m having an issue with the Xfinity stream beta app. On both my LG OLED and Roku device, after I authorize the app I can only see the purchases and settings menus. Cannot access the main menu. However on my iPhone the app works correctly and I can see the main menu. I’ve spoken with two techs at Comcast on this issue, the first said it was a compatibility issue with my LG tv. (It looks to be supported based on the support site) , the second said that it is a requirement to have Xfinity internet access for these two devices to work. If that was the case I wouldn’t expect the app to work on my phone using the same verizon internet connection. Has anyone else encountered this issue and found a solution? This question, "Can only see settings and purchases on LG/Roku," is about XFinity-Comcast TV Television Apps. For other news regarding Can only see settings and purchases on LG/Roku, and XFinity - Comcast Television Apps, see our recommended stories below.[/QUOTE]

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