can't get cable box to connect



I got a new cable box for my tv, trying to get it to work. It goes from WELCOME screen to the

Connecting to your entertainment experience and then tells me to check if cables are tight and restart. I have checked everything and restarted so many times, cannot get this to work. I tried another box on this tv and it does the same thing, so it is not the box.

"can't get cable box to connect," is about XFinity-Comcast Television.

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