Can't pay bill on app - XFinity

Everytime I pull up my acct on the app & select the Pay Bill option, it goes to a white screen & never loads the bill pay page. It initially went to a grey screen w/ a spinning circle, like it was trying to load. When the latest app update came out a couple days ago I installed it & it started showing the white screen instead of the grey.

This question, "Can't pay bill on app," is about XFinity-Comcast TV Television Apps.

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