Charter vs TWC Authentication Problem - TWC TV and Apps

Status
Not open for further replies.
#1
Hi,

During the election I wanted to add the CNN Application to my Roku, and as expected, I was presented an activation code on my Roku and asked to log into a web site using my computer to authenticate (in this case, the web site is cnn.it/roku). The web site asked for my provider, and since Time Warner Cable is no longer listed I selected Charter/Spectrum. This takes me automatically to the Charter authentication page, where my TWC login information doesn't work. If it matters, I'm a NYC subscriber.

Could you please add the Time Warner Cable login information to the Charter/Spectrum database so that Roku applications can be authenticated.

(And yes, I know that I can just watch CNN using the TWCTV Roku app, which is what I did, but the authentication problem is more significant than just this example).

If I did something wrong, or there's temporary workaround, please let me know.

Thanks!


This question is about "Charter vs TWC Authentication Problem", with Time Warner Cable TV and apps.
 
Status
Not open for further replies.
Top