Connection Dropping Constantly - Time Warner Internet

This question is about "Connection Dropping Constantly", with Time Warner Cable internet and apps. Ive had this issue for several days now. Been on line with CSRs, had a tech come out inspect the connections and replace my equipment and Im lost really wanting some help. Ive got an absurd ammount of packet loss that occurs when me and everyone in my house is connected and it happens to everyone all at the same time.

Richmond KY

115 MB Down/10 Up

Connection Dropping Constantly?