Downloaded programs keeps buffering - XFinity

#1
Hi,

Im new to xfinity, i downloaded the app on my tablet and downloaded a golf tournament to my tablet to watch while at work, i work in an isolated area where cell signal and wifi is almost non-existent, i thought the whole point of downloading was so that you watch offline, but my show is pausing and starting every 5 seconds, when you go to the control screen it shows the three flashing dots like its buffering the video. I called xfinity and they told me to contact the tablet maker and ask them. This seems like a xfinity issue and not tablet. does anyone have any suggestions, uninstalling and reinstalling is not a possibilty where i'm at.

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