It is actually a pretty good service. It provides FTTH service, which opens the door to a lot more bandwidth than coax. The Internet service is significantly better than Comcast, here, and only slightly more expensive. The television service is marginally more reliable, and provides a lot of foreign language channels that Comcast doesn't have room for. The telephone service is okay; not quite as good as Comcast.
Of course, after your promotional rate expires, it's a bit more expensive, but it is worth the extra money.