Got sent legacy box

G

gabrielazavala1

Guest
#1
A couple of days ago I upgraded my tv plan and was told I was being sent an "upgraded" tv box. Today I received the same old box with legacy software that I already have. I can't get through to chat with an agent bc of their Covid-19 changes at the moment. Is there anything I can do?

"Got sent legacy box," is about XFinity-Comcast Television.

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