Have about a dozen channels that the picture has all of a sudden began tiling and audio skipping

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Faith2017

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#1
We live in Elwood Indiana and have noticed for the past week that we have been having issues with at least a dozen different channels tiling and the audio skipping on them such as pop, ion, and hallmark, also noticed our internet lagging as well. Several people on Facebook in the Elwood area have also been commenting on the same issues so I have to believe the problem is definately on Xfinities side. Has anyone gotten any insight on what the problem is and how long we can expect it to continue? Things we have done several times complete system refresh, hard resets on the equipment checked our connections all are tight. ran outage check which showes no outages or problems. When we run the diagnostic test on our system sometimes it will come back as issues detected then 30 seconds later it will report that everything is fine. since it affects all boxs in our house I can only feel that it is a issue on Xfinities side Has anyone else been experiancing this and gotten an honest factual response from Xfinity as to what is actually going on?

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