Have to double tap to do anything - XFinity

I have never received an answer to this from anyone.

In order to do anything in the Android app, I have to tap twice.

For instance, to turn on the speaker while listening to a voicemail, tapping the speaker link first puts a grey box around the link. Tapping a second time enables the speaker.

When will this be fixed? I've done many factory resets over time and had multiple phones and this is always the same.


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