HBO Go won't work - XFinity

I'm trying to use the HBO go app and when I choose Xfinity as my provider it immediately gives me an error without even giving me a login screen. This is only a problem on my phone and no other device that I own. I have a Google pixel 2 XL. I have contacted support about this issue and so far no one has been able to help me.
The actual error is:

"Signed Out
We’re having trouble verifying your access to HBO GO with your TV provider. If you continue to have this issue, contact your TV provider for assistance."
Any help would be appreciated


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