How to get X1 voice remote



Does anyone know how to get X1 voice remotes? Xfinity has promised to send/deliver 2 of these on three different ocassions, but still no remotes. Chat does not seem to recognize Xi voice remotes. Trying to communicate with a human being is almost impossible, even on chat. Can't go to an Xfinity store as they are all closed due to coronavirus.

"How to get X1 voice remote," is about XFinity-Comcast Television.

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