Intermittent Drops in Connectivity- Spectrum Gig - Time Warner Internet

#1
This question is about "Intermittent Drops in Connectivity- Spectrum Gig", with Time Warner Cable internet and apps. In zip code 53066 and have Spectrum Gig with the Technicolor TC4400 modem (Spectrum supplied). Was able to log into the modem during a period where internet was lagging. Here are results.

Have a tech coming today to do some tests, but what should I be asking him/her and what looks out of standard in the values above? Thank you!

Intermittent Drops in Connectivity- Spectrum Gig?
 
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