Internet has 90% down time since the cold - Time Warner Internet

#1
This question is about "Internet has 90% down time since the cold", with Time Warner Cable internet and apps. Ever since the -20 and colder weather moved into the Kenosha area my internet has been going out constantly for TWO DAYS NOW. Is there any statement on why? Or what's causing this? Can we just get the internet back up please?

Internet has 90% down time since the cold?
 
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