Internet issues - Time Warner Internet

#1
This question is about "Internet issues", with Time Warner Cable internet and apps. Its bad enough I pay as much as I do for only 20 mps because I fall into a window of internet sign up right before Time Warner switched over to Spectrum. But it has been going out more and more recently. Is the problem with Spectrum or what? Why am I paying for internet I can never use?

Internet issues?
 
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