Need to reverse a purchase

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k-hendrix

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#1
My son, who is 5, accidentally purchased a 6 movie pack to own. I did not even know until recently. I do NOT want to own/buy these 6 movies! Are you able to reverse/refund the purchase? I did set up a purchase pin and thought once I did that it was universal just like DVR is universal among all boxes. Clearly I found out later that you have to go in and set them up on each box. I do not want to own these or be billed for them as we already own them at home! Can you refund accidental purchases by children?

"Need to reverse a purchase," is about XFinity-Comcast TV Television and On Demand.

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