New Fire TV - sound but no video



Hey all - bought a new Insignia Fire TV over the weekend, at first connected it to the box via coaxial cable, was getting no input signal from the box at all. Then connected it via HDMI cable; now I'm getting audio, but the only images are changing landscape screensaver-like pics.

Anyone else encounter this, and if so, how to fix it?

"New Fire TV - sound but no video," is about XFinity-Comcast Television.

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