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[QUOTE=&quot;Alamo_Bob, post: 232358&quot;]Following up on these 2 answered threads of mine:<a href="https://forums.xfinity.com/t5/X1/Which-4K-DVR-do-I-want/td-p/3389967">Solved: Which 4K DVR do I want? - Xfinity Help and Support Forums - 3389967</a><a href="https://forums.xfinity.com/t5/Customer-Service/Are-store-appointments-required/td-p/3389961">Solved: Are store appointments required? - Xfinity Help and Support Forums - 3389961</a>I learned the box I wanted was XG1v4. I learned I should make an appointment. I spoke with a phone rep who assured me my nearest Xfinity store had XG1v4s stacked and waiting to go. I made an appointment for today. I disconnected my old box and drove 40 minutes to the nearest store.My appointment meant nothing. I waited in line behind old-timers wanting to pay their bills in person and a woman who wanted a lesson in connecting her cable box.I finally get seen. The guy says he doesn't think they have any XG1v4s but he'll look. 10 minutes later he returns with a box. Another of the same box I brought in to exchange, nicely shrink wrapped. He explains the XG1v4 has been discontinued and there will be no more 4K DVRs from Comcast ever again.I am not experiencing Awesome.&quot;No more 4K DVRs... ever?!,&quot; is about XFinity-Comcast Television.For other news regarding No more 4K DVRs... ever?!, and XFinity - Comcast Television, see our recommended stories below.[/QUOTE]

[QUOTE="Alamo_Bob, post: 232358"]Following up on these 2 answered threads of mine: [URL="https://forums.xfinity.com/t5/X1/Which-4K-DVR-do-I-want/td-p/3389967"]Solved: Which 4K DVR do I want? - Xfinity Help and Support Forums - 3389967[/URL] [URL="https://forums.xfinity.com/t5/Customer-Service/Are-store-appointments-required/td-p/3389961"]Solved: Are store appointments required? - Xfinity Help and Support Forums - 3389961[/URL] I learned the box I wanted was XG1v4. I learned I should make an appointment. I spoke with a phone rep who assured me my nearest Xfinity store had XG1v4s stacked and waiting to go. I made an appointment for today. I disconnected my old box and drove 40 minutes to the nearest store. My appointment meant nothing. I waited in line behind old-timers wanting to pay their bills in person and a woman who wanted a lesson in connecting her cable box. I finally get seen. The guy says he doesn't think they have any XG1v4s but he'll look. 10 minutes later he returns with a box. Another of the same box I brought in to exchange, nicely shrink wrapped. He explains [B]the XG1v4 has been discontinued and there will be no more 4K DVRs from Comcast ever again.[/B] I am not experiencing Awesome. "No more 4K DVRs... ever?!," is about XFinity-Comcast Television. For other news regarding No more 4K DVRs... ever?!, and XFinity - Comcast Television, see our recommended stories below.[/QUOTE]

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