No promo offers for existing customers, looks like I'm leaving! - Time Warner Internet

#1
This question is about "No promo offers for existing customers, looks like I'm leaving!", with Time Warner Cable internet and apps. I never understand why companies don't give deals for existing customers. I try to be loyal and not be "those guys" who bounce around to always get the good deals. But you know what, I'm done Spectrum.

After being a customer for 10 years, never asking for anything, I called and politely asked for the bump up in internet speed with the promo deal. But nope. Only for new customers. Well I am calling and cancelling and moving to AT&T. I know it is more expensive for you to bring on new customers so WHY do you let people go??? Just to come back later and get the deal...good bye.

No promo offers for existing customers, looks like I'm leaving!?
 

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