Old X1 DVR with 150 hours local storage vs new 20 hour Cloud DVR offer

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eccatlanta

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#1
Let me try again: I've been with Comcast over 25 years and currently have an X1 DVR box that supposedly has 150 hours of storage in the box itself for $19.95 ~ ($10 for DVR plus $9.95 HD fee).

I never use it outside the home to access recordings from the cloud via the stream app because any series recordings I record are never all available to see when I'm away from home. In fact, there seems to be no rhyme or reason as to which of my recordings show up when I sign into the Xfinity Stream App so to me it's useless.

My package is expiring and I can't find a clear answer about their basic 20 hour Cloud DVR box for $7.50/month. I've been told that all their packages now include HD free and come with the 20 hour Cloud DVR which has no local storage. Can anybody clarify???

If my current X1 DVR is 42% full can I not just keep it without paying extra? Or will I lose all my saved recordings by accepting a new package that includes only the 20 hour Cloud DVR? I THINK I NEED AN EXPERT FROM THE ENGINEERING DEPARTMENT TO EXPLAIN! Please help me understand.

"Old X1 DVR with 150 hours local storage vs new 20 hour Cloud DVR offer," is about XFinity-Comcast Television.

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