Remote wont turn on box, only TV



So after reading all the questions and responses about an X1 remote not working, and trying ALL the basiscs (battery, hard reboot, tighten cables), I STILL cannot get my remote to turn on the box. It WILL turn on my TV (Vizio) however.

I can press and hold the reset button, and it DOES flash green on the remote, but then a few seconds later the box will quickly flash ALL its lights and then nothing.

GEtting very frustrated, hope some one can help!

"Remote wont turn on box, only TV," is about XFinity-Comcast Television.

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