Revisiting an old topic --- outgoing emails don't authenticate on Spectrum / Charter with android - Time Warner Internet

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This question is about "Revisiting an old topic --- outgoing emails don't authenticate on Spectrum / Charter with android", with Time Warner Cable internet and apps. Sent December 17, 2019.

I know the spectrum / charter email configuration by heart, but it's still not authenticating outgoing emails. I made the sad mistake of deleting my email account thinking I should just start from scratch on my android. Bad move. I can't get my email account installed anymore on my note 8 (Operating system upgraded to latest version).



I did a full but fruitless troubleshoot with tech support. Webmail works fine ---- EXCEPT it doesn't retain copies of sent emails on webmail. There's a problem there, but tech support didn't want to acknowledge it seeing that emails were sent and received.



Here are the settings:



Incoming server: mobile.charter. net

Port 993

SSL on



Outgoing mail server:

mobile. charter.net

Port 587

authentication set to "YES"



Any new updates?

Revisiting an old topic --- outgoing emails don't authenticate on Spectrum / Charter with android?
 
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