Roku (Error createDrmSession.403-102) - XFinity

#1
Yes, yet another 403-102 issue. I just spent 2 hours on the phone with comcast tier2 costumer support and the suggestion was to buy a new roku.

Here isa summary:

1) moved to a different town; in the previous place roku was working flawlessly with the same hardware

2) I have:
Motorola Surfboard sb 6121

D-link DIR-600l

roku express

3) on my tablet connected to the same router xfinity app works fine

4) tried to uninstall the app from roku, unplug it from outlet + tv for 5min, unplugged modem from outlet for 5 min; then, replug all the hardware and reinstall xfinity app on roku. Same result

5) tried tens of other things to no avail



Please help

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