Since the newer leased cable modems don't allow us to view technical statistics and logs... - Time Warner Internet

#1
This question is about "Since the newer leased cable modems don't allow us to view technical statistics and logs...", with Time Warner Cable internet and apps. ... can we ask this Spectrum's official forum (worker/moderator)s and other official social networks to privately report them? I assume using its online live chat would work too. Phone calls wouldn't work to read all the technical datas.
Obviously, this won't work if the cable Internet and/or hardware is/are out.



Thank you for reading and hopefully answering.


Since the newer leased cable modems don't allow us to view technical statistics and logs...?
 
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