T3 / T4 Timeouts - Time Warner Internet

This question is about "T3 / T4 Timeouts", with Time Warner Cable internet and apps. Hi all, I'm currently paying for the 300 ultra plan, in the 28173 zip code. I own my modem and it's a Netgear CM700.

Internet service has been intermitent dropping for 10-60 seconds sporadically. I checked the logs of the modem and it looks like I've been getting T3 and T4 timeouts, see below for snapshot of the logs:

Here are the current connection stats after a few reboots:

I haven't started a tech support request yet, wanted to see if anyone knew if the issue was something on my end or related to the service up-to my house


T3 / T4 Timeouts?