Trouble shooting and Customer service is worthless

M

mbwriter51

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#1
My X-1 box does not work in the evening, it pixelates freezes and stops. Every troubleshooting does not help. When I try the Support Chat it just keeps me in a cycle of troubleshooting not recognizing that the troubleshooting is not working. It just keeps asking the same stupid troubleshooting questions. When I attempt to call the listed customer service phone it is "no longer in service". Besides cancelling my service any suggestions how to speak to a human being from xfinity?

M. Boyd

"Trouble shooting and Customer service is worthless," is about XFinity-Comcast Television.

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