Tv freezes when switch to an app like Netflix or on demand

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dantrink

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#1
Hi all hoping someone can help. My tv keeps freezing with a line across screen and black when I switch from tv to on demand or Netflix. It is not my tv because it works fine if I don’t switch. But I when I do and it freezes sound works fine and the image is not appearing. Please help.

"Tv freezes when switch to an app like Netflix or on demand," is about XFinity-Comcast Television.

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