Unable to get full picture on LG TV while using the streaming beta app - XFinity

#1
When using the streaming app on our LG tv, we are unable to get the full screen. In the app its self there is a full screen but as soon as you select something to watch, there is a black boarder on the left and right. I have gone through all of the settings and even called Comcast. Has anyone else had this problem? I do not have HD but Comcast was unable to confirm if that would fix the problem or not. Thanks for any feedback!

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