what is the solution to error 3305 - XFinity

I am using my ipad on the wrok wifi and others in the building on xfinity can get on but trying to watch FS1, i get connection error 3305 and need a solution soon, please?

This question, "what is the solution to error 3305," is about XFinity-Comcast TV Television Apps.

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Fixing error 3305

Go to the settings on the xfinity app all the way at the bottom, in the same place you go to select live tv. Toggle off where it says play best available. This worked for me.