Wifi has been down in NYC for 2 1/2 hours - Time Warner Internet

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This question is about "Wifi has been down in NYC for 2 1/2 hours", with Time Warner Cable internet and apps. I'm having problems with my wifi which has been down for 2 1/2 hours. I have the internet, it's just wifi I'm having issues with. I have restarted the router several times and reseated the internet cable but that doesn't fix it. The lights on the router come on, the internet lights come on, 2.4 and 5 lights come on, flicker, then go out.

Wifi has been down in NYC for 2 1/2 hours?
 

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