X1 Box Has Only Five Channels?!

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Pollybeach

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#1
We recently changed from Xfinity Instant TV to a cable box. The new X1 box only has 5 channels - 4 QVCs and Newsmax instead of 140. I have been on the phone basically all afternoon with different support people who constantly suggest rebooting and refreshing. Both have been done countless times with no success.

I feel like the box is either not properly activated or is not connected to our account correctly.

I would love to hear any suggestions or thoughts.

Thank you!

"X1 Box Has Only Five Channels?!," is about XFinity-Comcast Television.

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