X1 box keeps freezing

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dougjwest

Guest
#1
TV with X1 remote box consistently freezes during real-time broadcast programming and is especially annoying during live news events or sports. This does not happen with streaming programs or DVR recordings and I can still stream on Netflix and Amazon Prime.

The wifi signal to my home network is excellent. My main TV with the X1 box does not have this problem. I have refreshed, restarted, rebooted, and unplugged everything with no improvement.
It started happening a couple of weeks ago, and it would happen every once in a while, now it happens every 3 minutes.

Please help!

"X1 box keeps freezing," is about XFinity-Comcast Television.

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