X1 DVR playback issues



I recently upgraded to the XG1v4A box to get 4K service. Live TV, On Demand, and all apps work fine. However, DVR recordings all have fairly regular audio and video breakups (at least once every 10-15 minutes, sometimes more often). It appears that the breakups are in the recordings because I can backup to before the breakup and upon replay the breakup repeats at the same location. All recordings from anytime and any channel exhibit the problem. Any suggestions?

"X1 DVR playback issues," is about XFinity-Comcast Television.

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