X1 software update screen stuck

S

spbutler

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#1
#1
  • X1 software update screen stuck since 11 PM EST.
  • Passes all DOCSIS Tests
  • Customer service said they sent hits.
  • unplugged numerous times
  • Internet is working fine
  • Trouble call not until tomorrow afternoon, if it's a box replacement I can do that today at local store?

"X1 software update screen stuck," is about XFinity-Comcast Television.

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