Xfinity remote & TV remote turning off my Cable box each time I hit the power button

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pmurti

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#1
Recently switched cable boxes & each time I hit the power button on my Xfinity remote OR my Samsung TV remote, it cycles power to the cable box (i.e. full reboot, several minute wait). I've been on the phone with Comcast a lot, and traded in the cable box twice now for new ones. The issue persists. Any ideas?



One clue is that this behavior only occurs if the TV has been off for a while (say more than 15 minutes).



I've disabled Anynet+ and any other Samsung technology that might be sending a signal down the HDMI cable, and also turned on / off the power saving settings on both the cable box & the TV & none of this has helped.

"Xfinity remote & TV remote turning off my Cable box each time I hit the power button," is about XFinity-Comcast Television.

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